Question 1

How do I care for my purchased products?

Accepted Answer

Each product comes with specific care instructions. Please refer to the care label on the product or the product page on our website for detailed care instructions.

Question 2

Q: What ingredients does Primal Instincts use in their dog treats, and how do they benefit my dog's health?

Accepted Answer

A: At Primal Instincts, we are committed to your dog's health and well-being. We use only the highest quality, natural ingredients in our dog treats to ensure they are both nutritious and delicious. Our treats are made with a variety of wholesome ingredients such as lean meats, fresh fruits, and vegetables, all of which are sourced from trusted suppliers.   Key ingredients include: - Lean meats: Rich in protein, essential for muscle development and sustained energy levels. - Fresh fruits: Packed with vitamins and antioxidants to boost your dog's immune system. - Vegetables: High in fiber and important nutrients that support digestion and overall health.  Our dog treats are free from artificial colors, flavors, and preservatives, ensuring a clean and balanced diet for your furry friend. By feeding your dog Primal Instincts treats, you can help maintain their optimal health, enhance their vitality, and support their natural instincts with every bite.

Question 3

What are the best practices for cleaning and maintaining my dog's products?

Accepted Answer

To clean and maintain your dog's products, refer to the care instructions on the product label or our website. Typically, hand-washing with mild soap and water is recommended. Avoid harsh chemicals or machine washing unless specified.

Question 4

Are your products eco-friendly?

Accepted Answer

Yes, we are committed to sustainability. Many of our products are made from eco-friendly materials and are designed to be recyclable. We strive to minimize our environmental impact while providing high-quality products for your pets.

Question 5

What materials go into making your dog products?

Accepted Answer

We use high-quality, durable materials like natural rubber, nylon, and non-toxic plastics in our dog products. They're designed to be safe and long-lasting for your furry friend's enjoyment. Join our Facebook group to see how other pet parents are loving our products! 🐾 [Pack Mentality](https://www.facebook.com/groups/packmentality/)

Question 6

Do your products come with a satisfaction guarantee?

Accepted Answer

Yes, all our products come with a satisfaction guarantee. If you’re not completely happy with your purchase, contact our customer service team within 30 days for a replacement or refund. Share your feedback and join the conversation in our Facebook group! 🐕 [Pack Mentality](https://www.facebook.com/groups/packmentality/)

Question 7

How do I choose the right size for my dog?

Accepted Answer

To choose the right size for your dog, refer to our size guide available on each product page. Measure your dog's neck, chest, and length to ensure a proper fit. If you have any questions, our customer service team is here to help.

Question 8

How long can you keep Primal Instincts dog treats fresh?

Accepted Answer

Primal Instincts dog treats stay fresh for up to 12 months from the manufacturing date. Always check the expiration date on the packaging to ensure your furry friend gets the best quality. For more tips and fun, join our community on Facebook! 🐾 [Pack Mentality](https://www.facebook.com/groups/packmentality/)

Question 9

How do I know if a product is out of stock?

Accepted Answer

If a product is out of stock, it will be indicated on the product page. You can also sign up for notifications to be alerted when the product is back in stock.

Question 10

Are your products safe for puppies?

Accepted Answer

Yes, our products are designed to be safe for dogs of all ages, including puppies. However, we recommend supervising your puppy while they are using any new product to ensure their safety.

Question 11

What if my dog doesn’t like a product—can I return it?

Accepted Answer

Yes, if your dog isn’t a fan of a product, you can return it within 30 days for a full refund or exchange. Reach out to our customer service team for help. Don’t forget to share your experiences with our community on Facebook! 🐕 [Pack Mentality](https://www.facebook.com/groups/packmentality/)

Question 12

Do you offer custom products?

Accepted Answer

Yes, we offer custom products to meet the specific needs of your pet. Please contact our customer service team to discuss your requirements and we will be happy to assist you.

Question 13

What are the healthiest treats for dogs?

Accepted Answer

Treats with few, high-quality ingredients, ideally single proteins (e.g., real duck, beef) and low calories, ranked best by vets for different needs—such as sensitive stomachs, dental care, or training such as those sold on Primaljerky.net

Question 14

Is duck jerky good for dogs?

Accepted Answer

Yes—duck is rich in high-quality protein, B‑vitamins, iron, selenium, and omega fatty acids, making duck jerky a nutritious, flavor‑packed treat—especially helpful for dogs with chicken allergies

Question 15

Is dehydrated jerky safe for dogs?

Accepted Answer

Dehydrated jerky can be healthy if made with real meat only, with no additives or preservatives. Proper dehydration preserves nutrients while eliminating threats—choose transparent, additive-free products such as those at Primaljerky.net

Question 16

Are natural treats good for training your dog?

Accepted Answer

Absolutely! Natural treats are perfect for training your dog thanks to their strong aroma and appealing texture. Simply break them into small pieces, and you’re all set!

Question 17

Are natural treats beneficial for senior dogs?

Accepted Answer

Yes, natural treats are beneficial for senior dogs. Look for softer or appropriately sized treats to accommodate reduced dental strength. Natural ingredients also meet the changing nutritional needs of older dogs.

Question 18

Are grain-free treats safe for dogs?

Accepted Answer

Grain free diets are typically safe but the FDA has recently issued a study where companies advertising "grain free" simply substitute a different and often more harmful ingredient. Bottom line is always cross reference the ingredient list and  talk to a pet care professional before making any changes to your pets diet. The few ingredients a product has the easier it is to track and narrow down allergens.

Question 19

What dog treats are best for allergies or sensitive stomachs?

Accepted Answer

Opt for limited-ingredient or single-protein treats like duck, salmon, or venison. These are easier on sensitive systems and help avoid common allergens like chicken, beef, wheat, or soy.

Question 20

Can dogs safely eat human beef jerky?

Accepted Answer

No, human beef jerky is not safe for dogs as it often contains high sodium levels, spices, garlic, or onion powder, all of which are harmful. Opt for dog-specific jerky treats made with plain, lean meat and no additives. Avoid cured meats or jerky with sodium nitrate—it’s toxic to dogs. For more tips, join our Facebook community! 🐶 [Pack Mentality](https://www.facebook.com/groups/packmentality/)

FAQ

Frequently asked questions